This Privacy Policy explains what information is collected by Qream design agency (hereinafter “Qream”) when you visit the Qream website (hereinafter “the website”), visit any related websites (hereinafter “subdomains”), use any other services provided by Qream, or communicate with us by any means including by email, phone, messenger, or any other medium.

This Privacy Policy explains how you can control the information we collect, how this information will be used, and how to contact us.

This Privacy Policy also describes how we protect your personal data.

We will update this Privacy Policy from time to time. Updates may be in response to changes to existing law or changes to security standards and best practices for third-party services or tools that we use. We will update this Privacy Policy as we consider it necessary.

1. Who collects data about you

Your data is collected by Qream and is not used by or shared with anyone not mentioned in this Privacy Policy. If you have any questions, comments, or requests related to data collection or this policy, please contact us at qreamdesign@gmail.com.

2. What data we collect about you

2.1. When you contact us

We collect data that you submit through the contact form on our website, connect account to third-party services or sign in using a third-party partner (such as Facebook, Telegram or LinkedIn) or otherwise make the information available for us, as well as from publicly available sources. We collect your full name, email address, phone number, and any additional information you provide.

Our website is not directed to children and we do not knowingly collect personal data from children. 

If you are under 16 years of age (or any other age under the applicable law), then please do not use or access the website at any time or in any manner or contact us and provide the consent of your parent or legal guardian.

2.2. Data that are automatically collected when you visit the website and integrated services

2.2.1. Data collected by third-party services

Our website and its subdomains use third-party services to collect standard internet log information and details about visitors’ behavior patterns, including publicly available contact information associated with visitors and the names of companies with which visitors are associated. To collect this data, we use Google Analytics. We use this data to pursue our legitimate business interests, including detecting the most relevant prospects and/or prospective companies and personalizing our marketing efforts to provide users with personalized content and improve their experience on our website.

Google Analytics provides us with information about user behavior such as platforms and browsers used to access the website and subdomains, pages visited on the website and subdomains, the region from which a visitor is accessing the website and subdomains, how a visitor accesses our website and subdomains (e.g. via search engines, referring pages, or direct visits), and other behavioral information.

This information is processed strictly anonymously. You can find more detailed information about how Google uses information from sites and apps that use its services at https://policies.google.com/technologies/partner-sites.

2.2.2. Integrated services

You may be given the option to fill in the contact form, or contact us  through the use of user name and passwords for certain services provided by third parties (each, an “Integrated Service”), such as through the use of Qream’s LinkedIn, Facebook or Telegram account, or otherwise has the option to authorize an Integrated Service to provide personal data or other information to us. By authorizing us to connect with an Integrated Service, you authorize us to access and store your full name, email address(es), phone number, company, position, profile picture URL, and other information that the Integrated Service makes available to us, and to use and disclose it in accordance with this Privacy Policy. You should check your privacy settings on each Integrated Service to understand what information that Integrated Service makes available to Qream, and make changes as appropriate. Please review each Integrated Service’s terms of use and privacy policies carefully before using their services and connecting us.

2.2.3. Cookies

We use cookies to personalize our service and to improve the experience on our website and subdomains. To learn more please look throw Cookie Notice.

3. How we use your personal data

3.1. For contacting you

We will use your email address, phone number, or other contact information you provide us by written or oral means for contacting you and providing you with the services and information that you request; it also allows us to correctly respond to your comments and questions.

3.2. For establishing business relationships

If you are an existing Qream client or we reasonably believe that you might want to be our client, we will use your email address, phone number, and other contact information you provide us by written or oral means for establishing a business relationship, sending you information about our services, and providing you with updates that may be related to your personal and professional interests.

3.3. For providing you with information

We will use the email address you provided to send information about our services, recent updates, latest products, case studies, and research.

3.4. For automated processing

If you visit the website, data about your behavior on the site will be automatically processed by cookies and third-party services to help us better understand your preferences and improve your experience on the website.

4. Third parties

4.1. Third-party services

Your data may be transferred to third-party services, including Google Analytics, all of which comply with the GDPR and other laws and regulations. The privacy policies of these services can be found at the following link:
Google Analytics – https://policies.google.com/privacy 

4.2. Subcontractors

Your data may also be transferred to subcontractors. During this process, data may be transferred to parties located in countries outside the EU that are not bound by EU data protection regulations (for example, to parties in Ukraine). However, to protect your data, we always sign contracts with our subcontractors that contain provisions for the protection of user data.

5. How to withdraw your consent for collecting, processing, and using your data

You have the right to withdraw consent for collecting, processing, and using your data at any time by sending an email to qreamdesign@gmail.com. If you are receiving our emails, you can unsubscribe by clicking the Unsubscribe button in any email or by just replying with a request to unsubscribe.

6. How long your data is stored for

Your data will be stored until the moment you withdraw your consent or our business relationship is broken off, whichever happens later.

7. Your rights as a data subject

7.1. Right to access

You have the right to find out what data is being collected and processed, how it is being used, for how long it is being stored, if your data has been transferred to any third parties, and how you can withdraw your consent for data collection, processing, and use.

7.2. Right to rectification

You have the right to ask that we rectify inaccurate personal data. Taking into account the purposes of data processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

7.3. Right to erasure

You have the right to obtain from us the erasure of your personal data when this personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed, when you withdraw your consent on which the processing was based, or when your data is processed illegally.

7.4. Right to restrict processing

You have the right to restrict us from processing your data if:

• You contest the accuracy of your personal data; in this case, we shall not process your data for a period sufficient for us to verify the accuracy of the personal data;
• The processing is unlawful and you oppose the erasure of your personal data and request the restriction of its use instead;
• Your personal data is no longer needed for the purposes of processing but is still required by you for the establishment, exercise, or defense of legal claims;
• You object to processing your personal data on grounds related to your particular situation; in this case, we only have the right to process your personal data if we provide legitimate grounds for processing it that are more compelling than your grounds for not processing.

8. Security

Qream endeavor to use appropriate technical and physical security measures to protect your personal data which are transmitted, stored or otherwise processed by us, from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access.

9. How you can raise a complaint

You can raise a complaint be sending an email to qreamdesign@gmail.com.